Holy Name has formal written protocols in place to address complaints. These protocols are in line with the Catholic Schools Office and have been developed to provide a consistent approach for all diocesan schools.
The schools of the Maitland-Newcastle Diocese are committed to living the values of the Gospel. In the spirit of justice, peace, love and reconciliation, we aim to:
With the above in mind, we ask that parents and carers follow these protocols and the appropriate steps in resolving issues. All members of the St Joseph’s school community are asked to remember that using social media channels to voice complaints and grievances is not the appropriate method.
You can access the Catholic Schools Office Complaints Resolution and Feedback information and resources via the link below.